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Returns & Refunds

Refunds

Prior notification of return must be arranged with Just4WD.

For a refund to be processed, products must be returned in their original packaging and condition, accompanied by a receipt or proof of purchase within 14 days of purchase at the expense of the customer.

A processing charge of 10% will be applied to all approved refunds and return freight will be charged.

A Refund will be made only after returned parts are received.

Returns

All returns must be acknowledged by Just4WD and the reasons for the return must be specified. Contact us and request a Return of Goods form prior to arranging a return.

If a wrong part is supplied, Just4WD will arrange the parts replacement in the shortest time frame possible on its own expenses.

If a faulty part is supplied and the part is still under warranty, the Customer will have to send the part back on his/hers expenses and after an examination by Just4WD's qualified mechanic, new part will be supplied with no extra freight charges.

All parts to be returned in original packaging.

In the event of any dispute, a mutually acceptable third party opinion is to be obtained to adjudicate on claims.

30 Day Money Back Guarantee

You can request an exchange or refund in the event you change your mind.

All returns requests must be made within 30 days of dispatching your order.

Requests should be made by emailing us at purchases@just4wd.com.au, using "30 Day Return" in the subject line.

When your return is receieved, provided that all items are in new condition and original packaging is unopened, we will process your return request within 48 hours.

Your refund will be processed by credit card or PayPal.

Please note that the postage on your item is not refundable, and the cost of returning your item is your responsibility.

Just4WD is Australia's favourite online destination for premium 4WD and Outdoor specialty products for 4WD/SUV, Caravan/Camping and Fishing/Boating enthusiasts nationally. Enjoy a selection of handpicked items available at a click of the button with Australia wide delivery and 30 Day money back guarantee.



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